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Information COVID-19

What are we going to do to prepare for the new Covid situation?

The entire team has received training in preventive measures against Covid-19.
Our staff has the necessary protective equipment at all times.
We carry out a daily control of the health of the workers.
We reduce the capacity of common areas, including lifts, guaranteeing minimum safety distances.
We have marked the risk areas with precautionary recommendations posters.
Disinfection of the common areas is carried out with ozone in different time slots.
Passive disinfection systems have been installed at the entrance to guarantee disinfection upon entering the hotel (gels and disinfecting mats with virucides authorized by the Ministry of Health).
We ensure that all subcontracted services and providers comply with current regulations.
We offer our customers hygienic masks. Cost: € 1

MEASURES IN FOOD AND BEVERAGE SERVICES

The number of tables in our restaurant has been reduced.
We set time slots assigned at check-in to guarantee distance.
We sanitize the restaurant area with ozone.
Menus with QR codes are available to offer information risk-free.
At breakfast, lunch and dinner, our staff will assist in the food service.
In the bar and restaurant, we have signage that minimizes the interaction between clients and our staff.

MEASURES IN CLEANING SERVICES

Our laundry ensures and certifies the treatment of clothes at more than 60º and with disinfectant products.
Our staff has implemented a work methodology that avoids cross contamination of clothing, lingerie and towels used in the rooms.
We do not carry out the cleaning of the room while the guest is inside.
Room services are temporarily disabled for greater safety of our customers and employees. Some of these services may be required at the reception to guarantee safety.

MEASURES IN THE RECEPTION

We have set the safety distance for your safety at check-in and check-out.
We disinfect all delivery material to the guests (room cards, etc.).
The cleaning and disinfection of the counters have been reinforced.
We have physical barriers as partitions for your peace of mind and that of our employees.
We encourage card payment in all services.

MEASURES IN TECHNICAL SERVICES

All personnel have the necessary individual protection and safety equipment.
We carry out the repairs in the rooms, as much as possible, without the presence of the customer. If this is not possible, we maintain the safety distance of 1.5m at all times.

What about our pool?

It is open and we comply with all current regulations on capacity, chlorination, equipment, cleaning, and disinfection for your peace of mind

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