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  • Room 1
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Information COVID-19

What are we going to do to prepare for the new Covid situation?

The entire team has received training in preventive measures for Covid-19.
Our Staff has the necessary protective equipment at all times.
We carry out a daily control of the health of the workers.
We reduce the capacity of common areas, including elevators, guaranteeing minimum safety distances.
We have marked the risk areas with posters with preventive advice.
Passive disinfection systems have been installed at the entrances to guarantee disinfection at the entrance to the hotel (disinfectant gels and mats with virucidal products authorized by the Ministry of Health).
We make sure that all outsourced services and suppliers comply with current regulations.
We provide our clients with hygienic masks. Cost: € 1

MEASURES IN FOOD AND BEVERAGE SERVICES

The number of tables in our restaurant has been reduced.
We set assigned time slots at check-in to guarantee distance.
Letters with QR codes are available to give information without any risk.
At breakfast, lunch and dinner our staff will assist in the food service.
In the bar and restaurant we have signage that minimizes the interaction between customers and our staff.

MEASURES IN CLEANING SERVICES

Our laundry ensures and certifies the treatment of clothes at more than 60º and with disinfectant products.
Our staff has implemented a work methodology that avoids cross contamination of clothes, lingerie and towels used in the rooms.
We do not clean the room while the client is inside it.
Room services are temporarily disabled for the safety of our customers and employees. Some of these services may be required at reception to ensure security.

MEASURES IN THE RECEPTION SERVICE

We have indicated the safety distance for your safety at check-in and check-out.
We disinfect all material delivered to the client (room cards, etc.).
The cleaning and disinfection of the counters has been reinforced.
We have physical barriers such as screens for your peace of mind and that of our employees.
We encourage card payments for all services.

MEASURES IN TECHNICAL SERVICES

All personnel have the necessary individual protection and safety equipment.
We carry out repairs in the rooms, as far as possible, without the presence of the client. If this is not possible, we maintain a safety distance of 1.5m at all times.

What about our pool?

It is open and we comply with all current regulations on gauging, chlorination, equipment, cleaning and disinfection for your peace of mind

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